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The Family Evaluation of Hospice Care (FEHC) survey is a 61-item questionnaire
that surveys family members about care provided to the decedent by the hospice.
Hospices submit their data to the National Hospice and Palliative Care Organization
(NHPCO), where results are tabulated. For the first two quarters of 2004, a
total of 29,292 surveys were tabulated. On average, respondents rated their
overall satisfaction with care as 47.1 on a 50-point composite scale of five
measures of satisfaction. Opportunities for improvement were identified for
attending to family needs for support (18.2% of those surveyed reported at least
one unmet need), attending to family needs for communication (10-29%), and coordination
of care (22.1%). Surrogate reporting of unmet needs for pain, dyspnea, or emotional
support ranged from 5.3% to 9.8%. The FEHC is a useful tool for measuring hospice
performance and identifies a number of opportunities for improvement. Connor
SR, Teno J, Spence C, Smith N. J Pain Symptom Manage. 2005 Jul;30(1):9-17.
Read more: PMID 16043002
http://www.ncbi.nlm.nih.gov/entrez/query.fcgi?cmd=Retrieve&db=pubmed&dopt=Abstract&list_uids=16043002&query_hl=5
Credit: PubMed, developed by the National Center for Biotechnology Information
(NCBI) at the
National Library of Medicine (NLM).
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